Reference

Terms and Conditions That Cover Your Account

These terms set the rules for every account on bovegas — how you open one, how payments move through PayPal, Venmo, or Play+, and what eligibility looks like under state law.

Eligibility by state lawPayPal, Venmo, Play+ coveredAccount-level rules applyUS accounts onlySubject to change with notice
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bovegas Terms and Conditions That Cover Your Account
TERMS CONTACT PATHS

How to Reach Us About These Terms

Live Chat Start a chat session from your account dashboard to ask about a specific clause, an account restriction, or a payment dispute tied to these terms.
Email Support Send a written request to our support address for anything requiring a documented response — account closures, term-change objections, or eligibility questions.
Account Help Center The Help Center inside your account covers the most common term-related questions, including how PayPal and Venmo transactions are handled under our policy.
HOW WE HANDLE POLICY

Account Security and Your Policy Rights

Identity Verification

We verify every account against the name and address tied to your PayPal, Venmo, or Play+ profile. Mismatches pause the account until documents are confirmed.

Data Retention

Account data is retained as required under applicable state and federal obligations. You may request a summary of what we hold by contacting support through live chat or email.

Cookie and Session Policy

We use session cookies to keep your mobile login active across browser and app. You can manage cookie preferences from the settings panel on your account page.

Term Change Requests

If you disagree with an update to these terms, you can close your account before the effective date and request a withdrawal of any remaining balance via your linked payment method.

Common Questions About Our Terms

These are the questions we hear most often about account terms, eligibility, and how our policies apply to your specific situation. If something below doesn't cover your case, reach out through live chat.

Accounts are available to individuals in states where online gaming is permitted under local law. You must be of legal age in your state and use a payment method registered in your own name.

The core terms remain the same regardless of whether you use PayPal, Venmo, or Play+. Each payment provider also has its own issuer agreement that runs alongside ours.

We send an email to your registered address before any material term change takes effect. You can choose to accept the updated terms or close your account and withdraw your balance.

Yes. Contact support via live chat or email to request a summary of your account data. We respond in line with applicable state and federal data obligations.

We notify you by email and explain the reason where permitted. You can appeal through live chat. Funds in your account wallet are held securely while the review is open.

Eligibility and available features depend on your state of residence and its current laws. Players in New York, for example, access only features permitted under New York state law at the time.
Reference

Terms & Conditions

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.

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